FAQs

You can book an appointment with us by clicking on the ‘Book a Session’ button on the menu bar or clicking on any ‘Book Now’ button on our website.

Yes, you can join our community/online. We currently have a WhatsApp community and a Substack publication where we share updates, articles, and valuable insights regarding mental health. You can join the WhatsApp community through the link on our website or social media pages. You can also subscribe to our Substack publication to receive our newsletter directly in your email.

Our therapy sessions are affordably priced to ensure accessibility. For more information on session fees, please visit our booking page.

Yes, we offer therapy packages for ongoing support. You can choose from our available packages during the booking process or contact us directly for more information on custom packages tailored to your needs.

Yes, our therapists are licensed and qualified professionals with extensive training and experience in providing mental health support.

A therapy session is a safe and confidential space for you to talk about your thoughts, feelings, and experiences with a trained professional. Your therapist will listen, offer guidance, and work with you to develop coping strategies and a path forward.

Yes, your privacy is our top priority. All therapy sessions are strictly confidential, and your personal information will not be shared without your consent, except where required by law.

Yes, we offer both online and in-person sessions to accommodate your preferences and schedule. You can select your preferred format when booking.

A typical therapy session lasts for 50 minutes.

We understand that unexpected things come up. If you need to cancel or reschedule your session, please do so at least 24 hours in advance. Cancellations made less than 24 hours before the session may be subject to a cancellation fee.

No, psychologists and therapists cannot prescribe medication. If medication is needed, we can refer you to a qualified psychiatrist.

For first-timers, your first session will typically involve an intake process where your therapist will ask about your background, current challenges, and what you hope to get out of therapy. It’s also an opportunity for you to ask questions and get comfortable with your therapist.

Yes, you can.

Mental health care can be expensive due to the specialized training, experience, and resources required to provide quality care. However, we strive to keep our services as affordable as possible and offer flexible options to make therapy accessible.

If a client goes through a crisis during a session, our therapists are trained to provide immediate support and intervention. If the crisis occurs outside of session hours, we provide emergency contact resources and guidance on where to seek immediate help.

You might benefit from therapy or counselling if you are experiencing persistent feelings of sadness, anxiety, overwhelm, or difficulty coping with daily life. It is also helpful for navigating major life transitions, relationship issues, or personal growth.

You can access our podcast episodes on major podcast platforms such as Spotify, Apple Podcasts, and Google Podcasts. You can also find links to all our episodes on our website.

Get in Touch

  • FCB Mihrab, Lenana Rd, Nairobi, Kenya
  • info@the-artisticpsychologist.com